Driver's license, driver card, company card and workshop card replacement after theft or loss

Prerequisites

The application to the Landesbetrieb Verkehr (LBV) is only possible if the driver and the company have their main residence in Hamburg.

The following applies to the driver card:
The application must only be submitted in person.

If the driver card and workshop card are lost:
An affidavit must be submitted, this is subject to a fee. In the event of theft, the police must be reported.

Documents required

Please bring the following documents for the driver card with you to the appointment:

• a valid identity card or an electronic residence permit (eAT) or passport with current registration confirmation of the driver
• a biometric passport photo 35 x 45 millimeters
• EU card driving license
• In case of theft, report it to the police (note: in case of theft abroad, the report must be submitted by a sworn translator)
• in case of loss, an affidavit of loss
• the appointment confirmation

Please note

The application can only be made at the driving license offices LBV-Mitte and LBV-Nord.

Appointment booking
Appointments are booked via the LBV. Proceed as follows here:
1. Visit the website for booking appointments (see link below) and select the driver card service under the driver's license service group.
2. Use the location selection to display appointments at a specific location.
3. After selecting the location, use the calendar displayed to select a free appointment (date and time).
4. Now enter your name and your e-mail address for booking.
5. You will receive an email. Please confirm the appointment.

Please bring the appointment confirmation that you will receive with you to the appointment.

Fees

The fees are between EUR 38.00 and EUR 72.30. The exact amount of the fee can only be determined on site using the complete documentation.