Customer Center Billstedt
Apply for an identity card for the first time
As a German citizen over the age of 16, you are required to have a valid identity card or a valid passport.
You can apply for your identity card at any customer center in Hamburg.
Address and contact information
If you would like to apply for an identity card, passport or child's passport, you can use an existing self-registration terminal (Speed Capture Terminal) to capture the necessary biometric data (photo, signature, fingerprints). In this case, there is no need to bring a photo. It costs 6 euros to use. A clerk is to be visited afterwards, appointments are recommended
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Last updated: 02.10.2022