General information and advice from the tax office

Prerequisites

Documents required

No

You may need documents to prepare your tax return.

In principle, you no longer have to submit receipts and separate statements.

Please note

In addition to the information and collection points of the responsible tax office, you can also go to the information and collection points of the other Hamburg tax offices.

In the tax office that is not regionally responsible, there is no access to the procedure and inquiries about specific tax cases cannot be answered.

Deadlines

There are no deadlines for providing information related to the preparation of the tax return.


The statutory deadlines apply for the submission of tax returns.

Procedure

You use the instructions and help texts that are available to you in the online portal “My ELSTER” or on the forms.

If you have general questions about your tax return, please contact:

- By phone: to the Telephone Hamburg Service on 115

- In person: to the information and reception points of the tax offices

- In writing: via the ELSTER contact form

If you need specific support or help with your tax return, contact a tax advisor or a tax assistance association.

Processing time

The processing time for answering your questions depends on your request and the individual case.

Fees

No

Legal remedies

No legal remedy is provided for advice on general questions.


You can file an appeal against your tax assessment. You will find information on your tax assessment.

Legal basis

Section 89 of the Tax Code (AO)


https://www.gesetze-im-internet.de/ao_1977/__89.html