Eppendorf-Lokstedt Residents' Affairs

Apply for a temporary passport

If you need a passport quickly, you can apply for a temporary passport.

Use Online-Service

Detailed description

When you apply for a passport, it usually takes several weeks to receive it. If you need it more quickly, you can apply for an express passport within 3-4 business days. If it's even more urgent, you can apply for a temporary passport. The temporary passport will be issued to you immediately after your application is processed.



Since May 1, 2025, there are new regulations regarding the required photo (passport photo):


From this date, you will no longer be permitted to submit paper-based photos. Instead, you will need an electronic photo. The photo must be provided digitally and transmitted to the relevant office via a secure cloud service. You can bring the QR code provided by a photographer. Alternatively, you can take the photo on-site. Further information can be found in the "Links" section.

 

Information

Prerequisites

  • You have German citizenship.
  • You are personally present when submitting the application.
  • It is no longer possible to issue an express passport in time.

If the temporary passport is to be applied for by a minor (under 18 years of age):

  • The minor is present in person.
  • The minor has German citizenship.
  • All persons with custody are present in person.
    • If a person with custody cannot be present, their consent must be provided in writing.
    • In the case of shared custody, the person with custody with whom the minor primarily resides (main residence) must be present.

For applications outside your main residence, if Hamburg is your secondary residence:

  • You provide an important reason why you are not applying for a passport at the office responsible for your main residence.
  • The competent authority at your primary residence approves. Approval is obtained from the authority to which you intend to submit the application.

Documents required

  • current biometric passport photo in electronic form
    • You may no longer submit paper-based photos as of May 1, 2025.
    • The photo must be provided digitally and transmitted to the responsible agency via a secure cloud service. You can bring the QR code provided by a photographer. Alternatively, you can take the photo on-site.
  • Proof of identity, for example
  • identity card
  • old passport or child's passport
  • Travel documents, if available.

If the provisional passport is to be issued to a person under 18 years of age, additionally, if necessary:

  • Proof of sole custody
  • Consent form of the absent guardian and copy of proof of identity of the absent guardian
  • Birth certificate (always required for first-time application)

If your passport has been stolen and you have already filed a police report, additionally: Report theft


If your name has changed, please provide: birth certificate, marriage certificate, or declaration of name use


If you wish to apply for a passport for the first time and have obtained German citizenship through naturalization, you will also need: Naturalization certificate


If you wish to register a religious or artistic name for the first time, you will also need: proof from the relevant authority that you are authorized to use a religious or artistic name (in Hamburg, the relevant authority is the Department of the Interior and Sport).


If you wish to register a doctorate for the first time, additionally: Proof of the doctorate

Please note

  • You cannot enter the USA visa-free with the temporary passport.
  • Your name as entered in your temporary passport cannot be changed subsequently.
  • If you lose your temporary passport, you must report it.

Deadlines

Validity period: 1 year


You cannot apply for an extension of the validity of your temporary passport.

Procedure

  • You can make an appointment by calling 115.
  • If you are not applying for your provisional passport at your primary residence, please clarify when making the appointment whether your reason for doing so will be accepted.
  • You will appear in person at the appointment - if necessary together with all other relevant persons - and apply for the provisional passport by submitting the necessary documents.
  • You pay the fee.
  • The provisional passport will be issued to you immediately after processing on site.

Processing time

Processing takes approximately 15 minutes. Your temporary passport will be issued to you immediately.

Fees

The basic fee is EUR 26.00. The basic fee doubles if you apply for the certificate at a location other than your primary residence.

Payment methods available

  • Girocard
  • Classic credit card

Payment information

SocialCard is accepted

Address and contact information

Eppendorf-Lokstedt Residents' Affairs

Regardless of where you live in Hamburg, you can use this service at any Hamburg Service location for resident matters.

Monday to Friday, 7 a.m. to 7 p.m. Visits are by appointment only. You can book an appointment online (https://www.hamburg.de/go/17584) or by phone at +49 40 115. The office is closed on Wednesdays from 12 p.m. to 2 p.m. in odd-numbered calendar weeks.

The location will be closed from 12:00 PM on March 20, 2026.


The location will be closed from 2:00 PM on April 2nd, 2026.


The location will be closed from 12:00 on April 10, 2026.


The location will be closed from 2 PM on April 17, 2026.


The location will be closed from 2 PM on April 30, 2026.


The location will be closed from 2:00 PM on May 13, 2026.


The location will be closed from 2:00 PM on May 15, 2026.


The location will be closed from 2:00 PM on May 22, 2026.


The location will be closed from 12:00 PM on June 19, 2026.


The location will be closed from 12:00 PM on July 17, 2026.


The location will be closed from 12:00 PM on August 21, 2026.


The location will be closed from 12:00 PM on September 18, 2026.


The location will be closed from 12:00 PM on October 16, 2026.


The location will be closed from 12:00 PM on November 20, 2026.


The location will be closed from 12:00 PM on December 18, 2026.


The location will be closed from 2:00 PM on December 23rd and 30th, 2026.

Der Standort des Hamburg Service vor Ort befindet sich im letzten Gebäudeteil auf der linken Seit des Christoph-Probst-Wegs.


Parkplätze finden sie zusätzlich am Ende des Christoph-Probst-Wegs auf der rechten Seite.

At our speed capture terminals, you can easily capture the biometric data (photo, fingerprints, signature) required for applying for an identity card, passport, residence permit, or travel document. This data is accessed solely by a clerk for the purpose of processing your application and is not used for any other purpose. The data is deleted within 60 minutes of being accessed, or within 12 hours if it is not accessed.



The collected data can be used for several documents, such as identity cards and passports.


Please note that the photo booth is not suitable for passport photos of infants and toddlers.


You will not receive a print of your photo.



Capturing and digitally transmitting a photo costs €6.00. This usage fee will be collected by the clerk along with the other fees.



The self-service terminal cannot be used for fishing licenses or driver's license applications. Please bring a biometric passport photo for these purposes.

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Last updated: 18.07.2026