Eppendorf-Lokstedt Residents' Affairs

Certificate of life for submission to the pension insurance provider (issuance)

Do you need a certificate of life for your pension insurance? Here you can find out where and how to apply for the certificate.

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Detailed description

A certificate of life is an official document that confirms you are alive. It is often requested by insurance providers, for example, the pension insurance company.

 

Information

Prerequisites

You must appear in person.

Documents required

  • Valid identity card or passport.

Please note

There are no special indications.

Deadlines

You don't have to meet any deadlines.

Procedure

  • You can arrange an appointment with the relevant authority online or by calling 115.
  • They appear in person for the appointment and apply for the issuance of a certificate of life, submitting any necessary documents.
  • You will be given the certificate of life immediately.

Processing time

You will receive the certificate of life immediately after submitting your application.

Fees

There are no costs involved.

Payment methods available

  • Girocard
  • Classic credit card

Payment information

SocialCard is accepted

Legal remedies

Not applicable

Legal basis

Section 119 of the Social Code, Book Six (SGB VI),


https://www.gesetze-im-internet.de/sgb_6/__119.html




Section 60 of the Social Code, Book One (SGB I)


https://www.gesetze-im-internet.de/sgb_1/__60.html

Links on hamburg.de

Links on the Internet

Address and contact information

Eppendorf-Lokstedt Residents' Affairs

Due to the applicable contact restrictions and distance rules, customer service is currently only possible under special conditions. There is therefore an obligation to make an appointment for the visit to the location for residents' affairs.

Monday to Friday, 7 a.m. to 7 p.m. Visits are by appointment only. You can book an appointment online (https://www.hamburg.de/go/17584) or by phone at +49 40 115. The office is closed on Wednesdays from 12 p.m. to 2 p.m. in odd-numbered calendar weeks.

The location will be closed from 12:00 PM on March 20, 2026.


The location will be closed from 2:00 PM on April 2nd, 2026.


The location will be closed from 12:00 on April 10, 2026.


The location will be closed from 2 PM on April 17, 2026.


The location will be closed from 2 PM on April 30, 2026.


The location will be closed from 2:00 PM on May 13, 2026.


The location will be closed from 2:00 PM on May 15, 2026.


The location will be closed from 2:00 PM on May 22, 2026.


The location will be closed from 12:00 PM on June 19, 2026.


The location will be closed from 12:00 PM on July 17, 2026.


The location will be closed from 12:00 PM on August 21, 2026.


The location will be closed from 12:00 PM on September 18, 2026.


The location will be closed from 12:00 PM on October 16, 2026.


The location will be closed from 12:00 PM on November 20, 2026.


The location will be closed from 12:00 PM on December 18, 2026.


The location will be closed from 2:00 PM on December 23rd and 30th, 2026.

Der Standort des Hamburg Service vor Ort befindet sich im letzten Gebäudeteil auf der linken Seit des Christoph-Probst-Wegs.


Parkplätze finden sie zusätzlich am Ende des Christoph-Probst-Wegs auf der rechten Seite.

At our speed capture terminals, you can easily capture the biometric data (photo, fingerprints, signature) required for applying for an identity card, passport, residence permit, or travel document. This data is accessed solely by a clerk for the purpose of processing your application and is not used for any other purpose. The data is deleted within 60 minutes of being accessed, or within 12 hours if it is not accessed.



The collected data can be used for several documents, such as identity cards and passports.


Please note that the photo booth is not suitable for passport photos of infants and toddlers.


You will not receive a print of your photo.



Capturing and digitally transmitting a photo costs €6.00. This usage fee will be collected by the clerk along with the other fees.



The self-service terminal cannot be used for fishing licenses or driver's license applications. Please bring a biometric passport photo for these purposes.

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Last updated: 10.07.2026