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Arbitration board under the Hamburg Disability Equality Act (HmbBGG) at the Public Legal Information Office

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Do you feel discriminated against by a public authority in Hamburg because of your disability? The arbitration board under the Hamburg Disability Equality Act (HmbBGG) is responsible for settling disputes out of court.

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Detailed description

The arbitration board according to the HmbBGG mediates in conflicts involving possible discrimination against people with disabilities by authorities or public companies of the FHH. The aim is to develop a joint solution to the dispute between the person affected and the relevant public bodies of the Free and Hanseatic City of Hamburg. The arbitration board is independent, acts impartially and offers barrier-free communication in the event of arbitration. Its chairmen are fully qualified lawyers with proven experience in dispute resolution and mediation procedures. It is open free of charge to all people with disabilities and certain associations entitled to bring collective action.
The affected person or the association entitled to bring an action must fill out the application form (available on the website or at the office) and submit it to the arbitration board. The process is generally conducted in writing. If a joint discussion is necessary, the arbitration board will contact you. If the parties to the arbitration process cannot reach an agreement, the arbitrators can make a proposal for arbitration. If you and the affected public body accept the proposal, the arbitration process ends. The result is recorded in writing. If the process fails, you will receive a certificate. The process can be withdrawn at any time free of charge and without giving reasons.
Important: The arbitration procedure is not a substitute for an objection or lawsuit. It is an additional offer of how you can proceed in the event of a perceived violation of law. Contact us if you have any questions about the deadlines for legal remedies.

 

Information

Prerequisites

You directly or an association entitled to bring a collective action feel disadvantaged by authorities or public companies of the FHH.

Documents required

The barrier-free application form and the declaration of consent to data processing must be completed and submitted. It is sufficient if the forms are completed electronically.

Please note

If the arbitration board is not the right contact for your matter, referral advice should be provided if possible.

Procedure

The arbitration board will examine your application and the documents. You will receive a confirmation of receipt from the office and may be asked further questions to help you understand the matter better. It is important that you provide at least one contact option (postal or email address or telephone number).
The mediators then inform the public body concerned about the conflict. The public body is then given one month to comment and can also declare the dispute settled during this time. If this is not the case, the mediators will try to find a solution together with you and the public body. The process is generally conducted in writing. If a joint discussion is necessary, the mediation body will contact you.
If you cannot reach an agreement, the mediators can make a mediation proposal. If you and the public body concerned accept the proposal, the mediation process ends. The result is recorded in writing. If the mediation fails, you will receive a certificate. The process can be withdrawn at any time free of charge and without giving reasons.

Processing time

The arbitration procedure shall not last longer than three months.

Fees

The arbitration procedure is free of charge.

Address and contact information

Public legal information and comparison office

Note on the mailbox:


The ÖRA does not have its own mailbox. A personal throw-in is therefore not possible.


The mailbox of the “Joint Application Office of the Civil Justice Building” can only be used for conciliation applications : Sievekingplatz 1, 20354 Hamburg

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Keywords: Accessibility disability ÖRA Discrimination Disadvantage mediation arbitration Dispute resolution barrier Enforcement proceedings Enforcement Body

Last updated: 03.11.2024