Prerequisites
1. The person in need of care…
- is registered in Hamburg.
2. The neighborhood help…
- are of legal age,
- are neither related by marriage nor related up to the second degree to the person in need of care or the caring relatives,
- do not live in the same household as the person in need of care,
- are not acting as a carer for the person in need of care,
- care for a maximum of two people in need of care and
- receive a maximum of 5 euros/hour in compensation for their voluntary work.
3. The domestic helpers…
- are of legal age,
- are neither related by marriage nor related up to the second degree to the person in need of care or the caring relatives,
- are not acting as a carer for the person in need of care,
- provide evidence of employment as a domestic helper for the person in need of care (upload employment contract; the employer is the person in need of care or a close person),
- have completed at least 10 hours of training in dealing with people in need of care (upload certificate of participation),
- have completed a 9-hour first aid course (upload certificate of participation).
Documents required
Neighbourhood assistance
- No
- For postal application: Registration application form
Household help
- For postal application: Registration application form
- Employment contract (copy)
- Certificate of participation in first aid course
- Proof of qualification as a domestic helper for at least 10 hours or copy of the skilled worker certificate
Please note
The service only includes registration. Confirmation of registration is a prerequisite for receiving the relief amount from your nursing care insurance fund.
Please note that your data will be forwarded to the Neighbourhood Assistance Service, currently operated by the German Red Cross. This service acts as a processor for the social welfare office.
Please note that during the registration process, neither the content of the employment contract nor the reliability of the person helping will be checked.
Deadlines
No