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Authority for the Environment, Climate, Energy and Agriculture

Report environmental damage

You must report if you discover or cause environmental damage.

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Detailed description

An environmental damage event is an incident in which harmful substances enter the environment and contaminate the soil, water or air. Hazards arise, for example, from:

  • Leakage of oil, gasoline or diesel from vehicles
  • leaky systems that release hazardous substances,
  • accidents involving tank trucks
  • incorrect disposal of used oil, cleaning agents or pesticides,
  • Damage to heating oil tanks in private and commercial buildings.

You must report if you discover or cause environmental damage.

 

Information

Prerequisites

You have caused or identified an incident of environmental damage.

Documents required

No

Please note

In urgent cases, please call the police on 110 or the fire department on 112.

Deadlines

Report the environmental damage incident as soon as possible.

Procedure

  • You contact the responsible authority and provide as much information as possible about the incident:
    • Location,
    • type of damage,
    • affected substances
    • extent of the contamination.
  • The responsible authority will examine the case, give you instructions on how to proceed and, if necessary, initiate measures to limit and eliminate the damage.

Processing time

The processing time depends on the individual case

Fees

Reporting is free of charge.

Legal remedies

No

Legal basis

No

Links on hamburg.de

Address and contact information

Authority for the Environment, Climate, Energy and Agriculture

Wastewater Management

We have a limited number of customer parking spaces. To reserve a parking space, please contact our receptionist by e-mail at zugang@bsw.hamburg.de or by telephone on +49 40 428 40 - 50 50. Our working hours are: Monday to Thursday from 8:00 a.m. to 3:15 p.m , Friday from 8 a.m. to 1:30 p.m.

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Keywords: Environmental readiness Environmental hotline On-call service Environmental damage Claims management environmental pollution Damage location Pollutant Course of the damage Average Oil pollution Waste oil, pollution Pollution from improper disposal of used oil, solvents, pesticides and other chemicals Pollution from damage to private and commercial heating oil tanks Pollution from tanker accidents on the road, rail or on company premises Pollution caused by incidents in operating facilities where hazardous substances are released into the environment Water pollution Pollution waters

Last updated: 16.05.2025