Wandsbek District Office

Wheelchair-accessible living space Get support

If you are in an emergency, seek help finding wheelchair-accessible housing.

Detailed description

You can get help finding a wheelchair-accessible apartment.


You will receive support in finding a suitable apartment.


In addition, you will be given priority when it comes to allocating affordable housing.

 

Information

Prerequisites

  • You have an emergency certificate.

Documents required

  • Emergency certificate

Please note

Usually, several people are named for an apartment.


The landlord chooses one applicant.



Please always provide feedback to the responsible office regarding each housing offer.

Deadlines

No

Procedure

  • You contact the responsible office by telephone and submit all necessary documents.
  • The responsible authority will issue you a viewing certificate and a rental certificate.
  • You will receive help and support in finding a suitable apartment.

Processing time

The processing time depends on the individual case.




Due to high demand, waiting times may be longer.

Fees

No

Payment methods available

  • Girocard

Legal remedies

Not applicable

Legal basis

Section 16 of the Hamburg Housing Promotion Act (HmbWoFG)


https://www.landesrecht-hamburg.de/bsha/document/jlr-WoFGHApP16

Related services

Links on hamburg.de

Address and contact information

Wandsbek District Office

Wandsbek Social Services Centre
Housing Matters

Central placement office for wheelchair-accessible living space

No personal appointments are scheduled. In particularly urgent cases, an appointment may be scheduled in advance. Consultations are available by phone at +49 40 42881 2496 or by email at wohnungsvergabe@wandsbek.hamburg.de.

In urgent matters, you can call 428 81 2496 to make an appointment request.


Please understand that in case of doubt, the processing department decides on the urgency and rejects appointment requests with reference to possible alternatives.


To send documents, please use the mailbox in front of the entrance to Wandsbeker Allee No. 73 (up the stairs) or send them to


wohnungsvergabe@wandsbek.hamburg.de

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Keywords: Handicapped accessible apartments move

Last updated: 20.01.2026