Bergedorf Residents’ Affairs

Certificate of life for submission to the pension insurance provider (issuance)

Do you need a certificate of life for your pension insurance? Here you can find out where and how to apply for the certificate.

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Detailed description

A certificate of life is an official document that confirms you are alive. It is often requested by insurance providers, for example, the pension insurance company.

 

Information

Prerequisites

You must appear in person.

Documents required

  • Valid identity card or passport.

Please note

There are no special indications.

Deadlines

You don't have to meet any deadlines.

Procedure

  • You can arrange an appointment with the relevant authority online or by calling 115.
  • They appear in person for the appointment and apply for the issuance of a certificate of life, submitting any necessary documents.
  • You will be given the certificate of life immediately.

Processing time

You will receive the certificate of life immediately after submitting your application.

Fees

There are no costs involved.

Payment methods available

  • Girocard
  • Classic credit card

Legal remedies

Not applicable

Legal basis

Section 119 of the Social Code, Book Six (SGB VI),


https://www.gesetze-im-internet.de/sgb_6/__119.html




Section 60 of the Social Code, Book One (SGB I)


https://www.gesetze-im-internet.de/sgb_1/__60.html

Links on hamburg.de

Links on the Internet

Address and contact information

Bergedorf Residents’ Affairs

Due to the applicable contact restrictions and distance rules, customer service is currently only possible under special conditions. There is therefore an obligation to make an appointment for the visit to the location for residents' affairs.

Mon-Fri 7am-7pm, visits are only possible by appointment. You can book an appointment online (https://www.hamburg.de/go/17584) or by phone at 040 115.

The elevators are currently out of service, so accessibility is not guaranteed. (As of November 10, 2025)

If you would like to apply for an ID card, passport or children's passport, you can use an existing self-recording terminal (Speed Capture Terminal) to capture the necessary biometric data (photo, signature, fingerprints). Please allow a few minutes more time before your appointment to collect your data. In this case, there is no need to bring a photo.



Use costs 6 euros.



Please speak to the clerk afterwards.

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Last updated: 10.07.2026