Authority for Justice and Consumer Protection

Apply for an exemption from basic obligations and protective measures when dealing with hazardous substances commercially

If you want to deviate from the regulations in the Hazardous Substances Ordinance, you must apply for an exception from the responsible authority.

Important notes


  • The deviation from the law you request must be compatible with the protection of the people employed.
  • There is disproportionate hardship.

Documents required


Please note



There is basically no deadline.

Exception: You request a deviation from a legally specified deadline.

Procedure & Fees


  • You must apply for an official exception to the responsible authority by email or post.
  • You submit the required information to the relevant authority.
  • The responsible authority will check your information and give you feedback.

Processing time

Usually 2 to 4 weeks after receipt of the application


Administration fee: EUR 100.00 - 500.00

Legal notes

Legal remedies

Further information on how you may be able to appeal against the decision is described in the decision under “Your rights”.

Legal basis

§ 19 paragraph 1 GefStoffV

Downloads & Links

Service description

In order to carry out work with hazardous substances that do not comply with the regulations of the Hazardous Substances Ordinance, you must apply for this to the responsible authority.
In order to receive the exception, you must be able to prove that the measure or project you are concerned corresponds to the protection objective of the Hazardous Substances Ordinance.
For example, you can request an exception for:

  • Deviation from storage regulations
  • Permanent wearing of personal protective equipment (PPE)
  • Exceptions to set deadlines
And more

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Address and contact information


Authority for Justice and Consumer Protection
Employee Protection
Billstraße 80 20539 Hamburg

Opening hours

Mon-Wed 10am-1pm, Thurs 10am-1pm, 2pm-4pm, Fri 10am-1pm, telephone advice only

Facility info

Public transport

S2 / S21 Rothenburgsort, buses 120/122/124/130/160/224/530 Rothenburgsort

Public Service Disclaimer

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