Gebäude Süderstraße

Hamburg Welcome Center

Hamburg Welcome Center

Contact us

You will find us at Süderstraße 32b, 20097 Hamburg.
Please note: As of December 20, 2021, the Hamburg Welcome Center is subject to 3G regulations. Visitors must now present valid proof of a negative Corona test, your vaccination or recovery.

Please wear a mouth-nose protection during your visit at the Hamburg Welcome Center. If you have cold symptoms, please stay at home and contact us by phone or mail.

Opening hours:
Monday to Wednesday 9 am to 3 pm
Thursday 10 am to 6 pm
Friday 9 am to 12 pm

You can reach the telephone hotline during opening hours at +49 040 42839-5555.

​​​​​​​The telephone hotline will not be available on Thursday, January 27 between 12 noon and 1:30 pm.
Thank you for your understanding.

Please send e-mail inquiries to

You will receive a response within 72 hours.

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